JC PENNEYFEEDBACK Association
JCPenney welcomes all U.S. residents to participate in its *Customer Satisfaction Survey*. Your feedback helps improve the shopping experience and services!
Description
JCPenney offers great prices and promotions, which is why I shop there. However, customer service could be improved. While I eventually found what I was looking for, I had trouble getting assistance. The store was generally clean, and checkout was smooth, but I would appreciate a more attentive staff experience.
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